Terms of Service

LeadPulse builds, hosts, and maintains AI chat assistants for local service businesses. The assistant answers visitor questions, qualifies inquiries, and captures leads, which we deliver to you. Features and behavior may evolve as we improve the product.

We may build preview assistants using a business's publicly available information to demonstrate the product. Previews are illustrative, are not affiliated with or endorsed by the businesses shown, and are taken down promptly on request. Email [email protected] to request removal.

You must be a business (or authorized to act for one) and able to enter a contract. You're responsible for the accuracy of information you give us and for activity under your account.

• Setup fee — a one-time charge to build, brand, and install your assistant.
• Monthly fee — billed each month for the ongoing service.
• Month-to-month — no long-term contract. You can cancel anytime; cancellation stops future monthly charges. Fees already paid for the current period aren't prorated unless required by law or by your service agreement.
• Current pricing is shown on our pricing page and may change with notice.

If your service agreement includes a results or performance guarantee, its exact terms — what it covers, how it's measured, the qualifying conditions, and the remedy — are set out in that agreement, not in these general terms. We honor the guarantee written into your signed agreement. To raise a claim, email [email protected] and we'll walk through it against your agreement's terms.

Don't use the service to break the law, infringe others' rights, send unlawful messages, attempt to disrupt or reverse-engineer the service, or misuse the assistant (including trying to make it behave outside its purpose). You're responsible for your own follow-up communications complying with applicable laws (for example, texting and email rules such as TCPA/CAN-SPAM).

• Provide accurate business information and keep it current.
• Install the assistant as directed (or let us install it).
• Handle the leads you receive, and any personal data in them, in line with applicable law and your own privacy policy.

We own the LeadPulse software, widget, and related IP. You own your business content and the leads captured for you. You grant us the limited rights needed to build, host, and operate your assistant.

The service relies on third parties (for example, hosting and AI model providers). Their availability and terms can affect the service, and we aren't responsible for their acts or outages beyond our reasonable control.

Except for any results guarantee set out in your service agreement, the service is provided "as is" and "as available." We don't guarantee particular revenue, a specific number of jobs, uninterrupted operation, or that the assistant will be error-free. AI responses can occasionally be wrong; the assistant is designed to avoid inventing prices or commitments, but you should review important outputs.

To the fullest extent permitted by law, LeadPulse is not liable for indirect, incidental, special, or consequential damages, or lost profits or revenue. Our total liability for any claim relating to the service is limited to the amounts you paid us for the service in the three (3) months before the claim.

You agree to indemnify LeadPulse against claims arising from your content, your use of leads, your follow-up communications, or your breach of these terms.

Either party may end the service as described in Section 4. We may suspend or terminate for non-payment or violation of these terms. Sections that by their nature should survive (IP, disclaimers, liability, indemnity) survive termination.

We may update these terms and will change the "last updated" date. Material changes will be communicated by reasonable means; continued use after changes take effect means you accept them.

These terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law rules, and disputes will be handled in the state or federal courts located there — unless a different arrangement is required by applicable law or by your service agreement.

[email protected]